Refills & Compliance

Turn chronic scripts into a managed queue - schedule repeats at dispense time, chase what is overdue, and process the next pack without rebuilding the prescription from scratch.

Schedule at the counter

When filling a script, set repeatable lines with total repeats and interval days. BasaRx creates refill schedules tied to the original dispense so subsequent packs inherit medicine, directions, and patient context. Optional batch preference keeps FEFO discipline consistent across the refill lifecycle.

Patients see continuity; pharmacists see a structured worklist instead of sticky notes and calendar reminders.

Pending, due, and overdue queues

Filter refills by status - overdue, due today, due soon, or processing. Process a refill into a new dispense from the queue or from the patient profile. Cancel or reschedule when therapy changes. Status refresh keeps the board honest as days pass.

Command Center KPIs surface pending and overdue counts so managers know compliance risk before the phone starts ringing.

Reminders that reach patients

Scheduled jobs send email and SMS for due and overdue refills, reducing missed therapy without manual dialling lists. Combined with allergy-aware patient profiles and active medications views, refill operations stay clinical - not just transactional.