Medical aid claims software for Zimbabwe
Medical aid is a revenue-cycle problem, not a till feature. BasaRx records scheme, membership and authorisation where the script is filled, keeps the claim on the same invoice as the dispense, and surfaces shortfalls on POS instead of a spreadsheet.
BasaRx by Pindah. Pharmacies, clinics and hospitals in Zimbabwe and Southern Africa. Cloud-hosted, with local support from Harare.
Built for how Zimbabwe dispenses and bills
Pindah builds BasaRx so pharmacies, clinics and hospitals do not buy a till, an EMR and an accounts pack from three vendors. One patient, one medicine catalogue, one ledger — implemented from Harare and used across Zimbabwe and Southern Africa.
- Capture medical-aid society, membership and authorisation at collect time
- Claim board with pending, remitted and owed totals; filter by status and scheme
- Submitted → review → approved or denied lifecycle with remittance references
- Shortfalls flow to the POS queue with live updates
- Shared scheme master data between pharmacy and clinic billing
Medical aid claims software for Zimbabwe: how it works
Capture cover where the script is filled
At collect time, staff record the medical-aid society, membership details, claim or authorisation references and approved amounts. The claim stays attached to the same invoice document as the dispense, so clinical, stock and financial history never diverge.
A claim board finance can trust
Totals for pending, remitted and owed amounts, filterable by status and scheme. Claims move through submitted, review and approved or denied; remittances are recorded with a reference so cash application stays auditable.
Shortfalls without spreadsheet chaos
When cover meets only part of a dispense, the unpaid balance appears on the POS shortfall queue. Cashiers close the gap without re-entering line items — the counter and the till are the same system.
One revenue-cycle story across pharmacy and clinic
Clinic insurance claims with co-pay and deductible sit beside pharmacy claims on the shared billing backbone, using the same medical-aid society master data.
Real-time switching
For electronic eligibility checks and claim routing between providers and funders, see the Pindah Claims Gateway.
Medical aid claims software for Zimbabwe — common questions
Run pharmacy and EHR as one business.
See the counter, the chart and the books connected in a single demo.